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Editorial Reviews
Mr. Shmooze is the parable of a man who reveals the secret shared by all superstar salespeople. Selling, in its most exquisite form, is not about “taking,” nor is it about “persuading.” Selling, believe it or not, is about “giving.”
Mr. Shmooze gives for a living. He starts by listening and he quickly comes to understand what people really need. His customers love him because he gives more than he takes. They trust him because he is passionate about their interests. And, at the end of the day, they reward him handsomely for bringing joy, humor and wisdom into their lives. Woven into the story are several powerful lessons for salespeople in all industries who attempt to build relationships as the emotional bridge to their clients.
• Bring extraordinary passion and energy to personal communications
• Generate contagious, positive feelings, lifting spirits because people buy with their emotions
• Make the small, positive gestures that can lead to huge, long-term results
• Abraham has had a diverse business career that has established him as a well-known expert on what makes high-performing salespeople
Mr. Shmooze gives you the new approach you need to sell like you’ve never sold before!
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5-Star Marketing & Sales Classic - Account Management Best Practices
He employs variants of the methods that couples use to express their love and commitment to each other summarized in Gary Chapman's "The Five Love Languages". The surprising results of years of family therapy research are that each of us communicates our love in five different ways:
Acts of Service
Words of Affirmation
Physical Touch
Quality Time
Gifts
These are powerful lessons for building and nurturing healthy interpersonal relations - for fun and profit!
I read it every time I need a little motivation, or each time I am searching for a solution and need to think outside the box.
You don't have to be in a sales role to benefit from this book. Everyday, we all need to sell ourselves and our ideas to our Supervisors, Co-workers, clients, customers and even our families. Mr. Shmooze can help.
What Mr. Schmooze is, is a study of the ties that relationships have to business decisions. It helps to show the value that a sales representative can bring to a prospect/client, without dropping their pants and lowering their price. Some of this book is a little bit "pie in the sky" as far as real world application goes. Few of us have the budget that Mr. Schmooze has. However what it does is give you an idea of how to work relationships and bring value to a business relationship, far beyond the immediate transaction.
What Mr. Schmooze has done for me - I am more in tune with my clients needs, well beyond how my product may serve them. I am constantly thinking of things that I can help them with that may not yield an immediate return for me, but will help build that relationship and loyalty for a long time to come. It has helped to change my mentality walking into an office/meeting, and provided me with numerous opportunities to build value in accounts. While the payoff isn't short term, I have a more stable base of customers, who are regularly trying to return the favor by helping me out and bringing me their colleagues. And yes, my business has increased as a result.
If only it were possible to give negative stars!
I bought this book on the recommendation of a friend, so I didn't even check the reviews first.
The other 1-star reviews get it exactly right - Mr. Schmooze comes off as a world-class jerk, and maybe his act works in Atlanta (where is is supposedly from) but it would get him laughed out of the room here in the northeast. All back-slapping and glad-handing and giving a professional female colleague Lancome face cream that his wife (supposedly) picked out for her. Sheesh! Mr. Smooze comes across as the creepy guy you can see coming ... and, if at all possible, you try not to have to deal with him.
(I keep saying *supposedly* because it quickly becomes apparent reading this book that probably none of these parable-stories bear any relationship to the actual truth. It's all made up - you can just smell it!)
As for the golf outing arranged for a client's son - I was cringing the whole way through, to think that the client was being presented as a man who would ever let his own son be used as that kind of pawn. Hard to believe.
A dreadful book with no redeeming features. Mr. Schmooze MUST be the one who gave schmoozing SUCH a bad name! I wish I could get my $$$ back!
Mr. Shmooze gives Shmoozing a Bad Name
easy read with a great message
The message is to give to others. Do things for others. Be nice to others. Surprise people by letting them know you are thinking about them even when you are not around them. Its a pretty simple message that most of us have forgotten.
In the short book, Mr Schmooze teaches a college intern about interacting with others. He is constantly looking for ways to give to others and make them feel special. It works out well for him in the book, and I am sure it would work out well in real life.
I started thinking about it and I realized that I know only a few people in my life that are always trying to help others. Thats kinda sad, because I really know a lot of people. I guess its time to start expanding my circle of friends.
Overall its a good book. Not very thick, but with a powerful message. It took me a couple of hours to get through it. Thats good, because it will be easy to reread every so often so I don't forget the message.
Better books are available on sales
This book shows that it is possible to get a book published even if you do not have a single useful thought to communicate.
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An easy and compelling read, the reader gets to learn from the book's hero right alongside Robert, the young protégé, actually a college student doing a Summer internship. While a composite of several selling stars, the main character was inspired by the author's good friend, an extremely successful Atlanta businessman, Brett Hunsaker.
The protagonist, "Mr. Shmooze", a business and marketing consultant, has built a huge business by giving of himself to others, always desiring to add value to the lives of those he touches. (Quick point here: Because the term "shmooze" often has a negative connotation, another name for Mr. Shmooze may have better served this extraordinary work. He's actually not a "schmoozer", he's a caring, giving person who is always concerned with the other person and how he can add positively to the other person's life.)
He focuses on making others feel good about themselves, which is one of the key lessons any young salesperson should learn heading into the profession of sales. He continually introduces people to one another, always helping others. He's passionate about what he does and he has a lot of fun doing it, as does everyone around him.
Fortunately for the reader, as well as for Robert, he also happens to enjoy teaching others how to do the same. This, by the way, is typical of superstars in all aspects of life; they enjoy mentoring others and encouraging others to reach their potential.
Throughout this book, you'll learn many principles involved in good salesmanship and service to others. I won't take up the space to list them all here. However, the chapter on "Elevation" alone is worth ten times (actually, many, many times) the price of this book and if a sales professional learned this lesson alone and no more, they would see their production rise significantly.
This is the type of book that every company should promote throughout their entire sales force, including to their leadership and management as there are some wonderful lessons there, as well. And, like most great books, every parent should give this book to their child as a gift for them to read, re-read and internalize. This is the element of business that can make your child the most successful, but which he or she will probably never learn in school.
Sales is a very worthy profession and a sales professional should be very proud of what he or she does. Follow the teaching of the master networker in this book and you'll be both proud, and extremely productive.
Bob Burg,
author of "Endless Referrals"